Cancellation policy

We understand that sometimes you may change your mind about a purchase. If you would like to cancel an order that you have placed through PC Vitamins' online shop, please follow the steps outlined below:

1.Contact us: If you wish to cancel your order, please contact us as soon as possible by sending an email to [] or calling us at [+27 83 552 2912].

2.Order status: To ensure that we are able to process your cancellation request, please make sure that your order has not yet been shipped. If your order has already been shipped, we will not be able to cancel it, but you may be able to return the items for a refund or exchange.

3.Refunds: If your order has not yet been shipped, and you have requested a cancellation, we will process a refund of the full amount paid, including any shipping charges, within [14 days]. Please allow for a reasonable time for the refund to appear in your account, as this may depend on your bank's processing time.

4.Exceptions: We may not be able to accept a cancellation request if your order has already been processed and is on its way to you. In such cases, you may return the items for a refund or exchange in accordance with our Returns Policy.

5.Changes to policy: PC Vitamins reserves the right to make changes to this Cancellation Policy at any time, so please review it regularly. Your continued use of the online shop following any changes indicates your acceptance of the revised policy.


If you have any questions or concerns about this Cancellation Policy, please do not hesitate to contact us.